Customer Service Representative Wanted
Job Type: Full Time
Location: Allen Avenue, Ikeja, Lagos.
Please only apply if you can conveniently start working at 8am, Monday-Friday (Saturdays- Twice monthly)
Job Field: Customer Care/Sales
Salary – ₦50,000 monthly. Performance incentives/bonus up to ₦25,000 paid every friday.
(FEMALE APPLICANTS ONLY)
Responsibilities: Serves customers by providing product and service information; resolving product and service problems.
- – Identify and assess customers’ needs to achieve satisfaction
- – Build sustainable relationships of trust through open and interactive communication
- – Provide accurate, valid and complete information by using the right methods/tools
- – Meet personal/team sales targets and call handling quotas
- – Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- – Follow communication procedures, guidelines and policies
- – Go the extra mile to engage customers
- – Greet customers warmly and ascertain problem or reason for calling
- – Sell products and services
- – Work with customer service manager to ensure proper customer service is being delivered
- – OND, HND, BSC can apply. SSCE with good work experience can also apply.
- – Sales Acumen
- – Ability to stay calm when customers are stressed or upset.
- – Comfortable using computers.
- – Experience working with customer support.
- – Are you a focused service oriented person with good communication skills both written and verbal?
– Good organizational and problem solving skills
Method of Application
Interested and qualified candidates should use the Apply Now button below to apply for this position.